Effective date: February 2026

The Illuminate Network Limited ("The Illuminate Network", "we", "us" or "our") is the operator of this website and the data controller responsible for any personal data collected through it.

The Illuminate Network® is a registered trademark of The Illuminate Network Limited.

Company number: 14533941

Registered office:

The Illuminate Network Limited

Suite A, 82 James Carter Road

Mildenhall

IP28 7DE

Contact:

contact@theilluminatenetwork.co.uk

INFORMATION WE COLLECT

We collect only the information necessary to operate our websites, services and communications.

When you access our websites, audio services or related platforms, limited technical information may be processed by us or our service providers. This may include:

• Approximate location (country or city level)

• Device or platform type

• Listening duration

• Performance and bandwidth data

• Browser and access information

This information is generally processed in aggregated or technical form and is used to operate, secure and improve our services. We do not use this information to identify individual listeners or visitors.

CONTACT AND CORRESPONDENCE

If you contact us by email or through our websites, we collect only the information you choose to provide.

This may include:

• Your name (if supplied)

• Your email address

• The content of your message

We use this information solely to respond to enquiries, manage correspondence or consider submissions.

We do not sell personal information and do not use contact details for marketing unless you have specifically requested it.

PAYMENTS AND TRANSACTIONS

Where purchases, subscriptions or other transactions are offered, payment processing is handled securely by third-party providers.

We do not store or have access to full payment card details.

We may receive limited information necessary to confirm and manage transactions, including payment status, customer name and contact information where provided.

WEBSITE FUNCTIONALITY

Like most websites, our hosting providers and technical services may automatically collect basic operational information, including:

• IP address

• Browser type

• Device information

• Access times

This information is used for security, performance and operational purposes.

We do not currently use advertising trackers, behavioural profiling systems or advertising cookies.

Where analytics or additional services are introduced in future, this policy will be updated accordingly.

THIRD-PARTY SERVICES

We rely on third-party providers for hosting, streaming, content delivery, analytics, payment processing and related technical services.

Where you access our content through external platforms, those providers may process information in accordance with their own privacy policies.

We encourage users to review the policies of any third-party services they use to access Illuminate content.

LAWFUL BASIS FOR PROCESSING

Where personal data is processed, we rely on one or more of the following lawful bases under UK GDPR:

• Legitimate interests

• Consent

• Legal obligation

We process only the information reasonably necessary for these purposes.

DATA RETENTION

We retain correspondence and personal information only for as long as reasonably necessary to respond to enquiries, maintain records or comply with legal obligations.

Technical and anonymised usage information is retained in accordance with the policies of our service providers.

YOUR RIGHTS

Under UK data protection law, you may have the right to:

• Request access to personal data we hold about you

• Request correction of inaccurate information

• Request deletion of personal information you have provided

• Request restriction of processing where applicable

To protect personal information, we may request reasonable proof of identity before responding to certain requests.

Requests relating to personal data should be sent to:

contact@theilluminatenetwork.co.uk

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the United Kingdom.

CHANGES TO THIS POLICY

This Privacy Policy may be updated from time to time to reflect changes to our services, infrastructure or legal obligations.

The latest version will always be published on this page.