Privacy Policy

 

Effective date: February 2026

 

The Illuminate Network Limited (“The Illuminate Network”, “we”, “us”, or “our”) is committed to handling personal information transparently and responsibly.

 

This Privacy Policy explains how we collect, use, and protect personal data when you interact with our website, listen to our broadcasts, or contact us.

 

We operate in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR).

 

 

1. Information we collect

 

We collect minimal personal data and only where necessary.

 

Listening and streaming data

 

When you access audio via our website, streaming providers, or connected devices (including voice-enabled platforms), limited technical data may be processed by third-party services.

 

This may include:

 

Approximate location (country or city level)

 

Device or platform type

 

Listening duration

 

Performance and bandwidth data

 

This information is typically aggregated and presented in summary form. While technical logs may include IP addresses or device data at provider level, we do not use this information to identify individual listeners.

 

 

2. Contact and correspondence

 

If you contact us by email or through the website, we collect only the information you choose to provide.

 

This may include:

 

Your name (if supplied)

Your email address

The content of your message

 

We use this information solely to respond to enquiries, manage correspondence, or consider submissions.

 

We do not sell personal data and do not use contact information for marketing unless explicitly requested.

 

 

3. Website functionality and technical data

 

Like most websites, our hosting provider may automatically collect basic technical information when you visit the site. This can include:

 

IP address

Browser type

Device information

Access times

 

This data is processed for security, performance, and operational purposes. We do not use this information to personally identify visitors.

 

At present, we do not use advertising trackers or behavioural profiling tools.

 

If analytics tools are introduced in the future, this policy will be updated accordingly.

 

 

4. Third-party services and distribution platforms

 

We rely on third-party providers for hosting, streaming, content delivery, voice services, and distribution platforms.

 

Where you access our content via external services or devices, those platforms may process data in accordance with their own privacy policies.

 

We encourage users to review the privacy policies of any third-party services they use to access our content.

 

 

5. Lawful basis for processing

 

Where personal data is processed, we rely on the following lawful bases under UK GDPR:

 

Legitimate interests (for operating, securing, and improving our services)

 

Consent (where you voluntarily contact us or submit information)

 

Legal obligation (where required)

 

We process only what is necessary for these purposes.

 

 

6. Data retention

 

We retain correspondence and personal information only for as long as reasonably necessary to respond to enquiries, maintain records, or meet legal obligations.

 

Technical and anonymised usage data is retained in line with the policies of our service providers.

 

 

7. Your rights

 

Under UK data protection law, you have the right to:

 

Request access to personal data we hold about you

Request correction of inaccurate data

Request deletion of personal data you have provided

Request restriction of processing where applicable

 

To exercise these rights, please contact:

 

contact@theilluminatenetwork.co.uk

 

If you believe your data has been handled improperly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the United Kingdom.

 

 

8. Changes to this policy

 

This Privacy Policy may be updated from time to time to reflect changes in our services, infrastructure, or legal requirements.

The latest version will always be published on this page.

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